RPA and Chatbots: A Powerful Intersection of AI and Robotic Process Automation
Humans are entering a new era - the automation era, where humans and machines will increasingly work side by side. Some of you might already be aware of the ...
Yellow Messenger’s Conversational Survey
Importance of Employee Experience amidst COVID-19Everything; tangible or intangible; has room for improvement. This pandemic has brought about behavioral and organizational changes in 3 months that would have taken ...
Build a Simple FAQ Chatbot that Requires No Code!
Building a virtual assistant is now as easy as playing a flash game and as fast as cooking instant noodles! Today, we show how to build a simple FAQ ...
Yellow Messenger’s Robust NLP Engine | Part 2
Welcome back, readers!Last few weeks have been nothing less than eventful for us at Yellow Messenger. The number of conversations on every platform has risen tremendously. People are pouring ...
Yellow Messenger’s Robust NLP Engine – I
Deep Learning Jasper, Joan, Jodi, three people performing the same routine tasks, for the same role, with the same qualifications, since the start of their careers, yet one of them ...
Agent Assist Dashboard for a Refined Customer Support
A brand is defined by the customer’s experience. The experience is delivered by your employees - Shep HykenFor businesses of any type and size it’s crucial to ...