Yellow Messenger Raises $20 Mn Series B Funding Led By Lightspeed

Bengaluru-based conversational AI solutions provider Yellow Messenger has raised $20 Mn in Series B funding round led by Lightspeed Venture Partners and Lightspeed India Partners. Yellow Messenger enables enterprises to automate and orchestrate workflows for customer and employee engagement with minimal human intervention, utilising chatbots across multiple communication channels like Microsoft Teams, Slack, WhatsApp, phone calls, digital assistants and integrated with the enterprise’s existing system of record and system of engagement. In response to Covid-19, Yellow Messenger, in partnership with Facebook Messenger, has been appointed by the National Health Authority of India to provide chatbots to several state governments (Madhya Pradesh, Punjab, and Rajasthan) to assist with citizen engagement over WhatsApp and Facebook Messenger.

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