Step 1: Show list of products in WhatsApp chatbot.
Step 2: Customer chooses a product.
Step 3: Bot generates payment link & sends.
Step 4: Customer clicks on the link and pays.
Step 5: Order is confirmed.
Some major reasons customers abandon their carts include:
1. Complex checkout process
2. Customer forgets to checkout or gets distracted during checkout
3. Website or Network issues
4. Hunting for better deals.
Our Whatsapp chatbots can help the brands recover abandoned carts by sending personalised reminders and activation communications. The personalisation can be based on the product, persona or the season. WhatsApp being nearest channel to a customer, the open rates are quite high compared to the emails and SMS.
Sanjay Arora
Very well written, Surender