

Yellow Messenger’s Intelligent Content Processing for Enterprises
We’re bringing you our last feature this Friday and the best, yet. It’s been an eventful year. A strange one to say the least. At





Beginners Guide to Chatbots, Virtual Assistants & their differences
People still ask me if chatbots are mere click-bots. You know, the ones where you hope to chat but are presented with buttons? The ones





What are the Use-Cases for Conversational Commerce?
The conversational commerce market will touch $13.9 billion by 2025, hitting a 3x mark in a matter of 5 years. Such rapid growth means a


Why do Telecom companies need Intelligent Virtual Assistants?
What would the world be without telecommunication? Think of the time from when you first wake up to go to sleep. There are millions of





Transitioning Into Voice Bots For Retail
‘Conversational platforms for digital commerce utilize natural language technologies using voice and messaging platforms. These are combined with machine learning and related technologies to enable




Canary – Intelligent Virtual Assistant for Boosting sales and Engaging Retailers
Every day, Consumer Goods Brands lose a chunk of their sales due to the inefficiencies in their sales teams. While the traditional SFA technology of




Innovation Through Cognitive Automation
Technological innovations are always a treat to watch. They have always helped businesses streamline internal and external processes and push to higher levels of success




Slack Integration with Yellow Messenger HR Chatbot
Slack is a workplace communication tool, “A single place for messaging, tools, and files.” This means Slack is an instant messaging system with lots of





Yellow Messenger’s Multilingual Intelligent Virtual Assistants
With the advancements in AI and NLP, the current, the second generation of intelligent virtual assistants have emerged to be a revolutionary bliss for global




5 Reasons Why Live Agents Love Chatbots, Rather than Hate Them
In any organization, whenever the front-line customer support staff hear that leadership is considering chatbot technology, there’s one fear that spreads like wildfire: “our jobs


Coffee with Leo Coffee’s Intelligent Virtual Assistant
Chatbot Platforms: Website, Facebook, and WhatsApp Canary – Retail and E-Commerce Solution About Leo Coffee Leo Coffee, famous for its Mylapore filter coffee, laid its


Healthcare Chatbot atop Google’s Business Messages
With the onset of the COVID pandemic, the need for healthcare bots decoupled. We saw government and healthcare agencies adopting chatbot either on the website,