



Canary – Intelligent Virtual Assistant for Boosting sales and Engaging Retailers
Every day, Consumer Goods Brands lose a chunk of their sales due to the inefficiencies in their sales teams. While the traditional SFA technology of




Innovation Through Cognitive Automation
Technological innovations are always a treat to watch. They have always helped businesses streamline internal and external processes and push to higher levels of success




Slack Integration with Yellow Messenger HR Chatbot
Slack is a workplace communication tool, “A single place for messaging, tools, and files.” This means Slack is an instant messaging system with lots of





Yellow Messenger’s Multilingual Intelligent Virtual Assistants
With the advancements in AI and NLP, the current, the second generation of intelligent virtual assistants have emerged to be a revolutionary bliss for global




5 Reasons Why Live Agents Love Chatbots, Rather than Hate Them
In any organization, whenever the front-line customer support staff hear that leadership is considering chatbot technology, there’s one fear that spreads like wildfire: “our jobs


Healthcare Chatbot atop Google’s Business Messages
With the onset of the COVID pandemic, the need for healthcare bots decoupled. We saw government and healthcare agencies adopting chatbot either on the website,





How To Use Multi-Channel Messaging In Healthcare
During the COVID-19 pandemic, many businesses in all industries witnessed their usual processes crumble as work-from-home strategies had to be enforced. The healthcare sector perhaps


Building WhatsApp Chatbot with WhatsApp Business API
By introducing WhatsApp Chatbot, WhatsApp opens the floodgates for businesses to automate every repetitive customer-facing business interaction with no human intervention. With WhatsApp Chatbot, businesses


Yellow Messenger’s Campaign Management Tool – Redefined
What is the future of “Experiences” in general and that of “customer – experience (CX)”, “employee – experience (EX)” in particular? At Yellow Messenger, driving


Virtual Insurance Agents atop Google’s Business Messages
“We don’t want to push our ideas on to customers, we simply want to make what they want.” Laura Ashley Insurance Chatbot atop Google’s Business


Conversational Commerce For Facebook Messenger: Sales Come To The Customer’s Chatbox
Innovation In Artificial Intelligence for Marketing Meets Facebook Messenger With Its New Adaptive Marketing Tactics Introduction to Conversational Commerce on Facebook Messenger: Facebook is the


Conversational AI for Quality Leads
Conversational AI and Its Rise Conversational AI has become the next major wave of change in the way businesses interact with customers. In the simplest