How to Leverage Chatbots for Customer Support
‘’By 2020, around 85% of all customer interactions will be handled without any human help’’ -Gartner On most contemporary websites, a small chat icon pops
Why are Businesses Looking Towards Automation in 2020?
It is true, not much has changed in the world of business in the last 50 years. Every incumbent leader is trying to solve the
Building Happier Workplaces with HR Digital Assistants
It takes a special HR team to convert your workspace into an employee’s happy place! Employees are the backbone of any enterprise, however, as the
Why Chatbots are Needed in Human Resources
Technology is transforming the way we work. Tools, programs, and processes like enterprise resource planning (ERP), application program interface (API), cloud computing (“the cloud”), and
How conversational interfaces helps enterprises BOOST NPS!
If we are talking about the major problems companies are dealing with, the Net Promoter Score ( NPS ) would definitely be in the top
5 Ways Chatbots Can Help Enterprises retain Their Customers
The greatest common factor among any customer base would be bad customer experience. Almost all of us would have had trouble registering complaints, experienced long