Conversational Commerce: Endless Aisle With Conversational AI
Did you know? Even today, 90% of transactions still occur in physical stores. By 2040, 95% of purchasing will be backed by e-commerce. Retailers who
Yellow Messenger in Gartner!
Yellow Messenger got recognized over 11 Gartner Reports for our star platform features. Let’s find out more about what made this possible? Most companies are
‘Intelligent’ Switching in Conversations
Imagine you’re a salesperson at a car showroom, the customer is halfway through booking a demo for a car when they suddenly ask a question
Experience the power of ITSM automation on Slack with Flax!
ITSM is broken IT agents have always struggled with the volume of queries they receive. Despite the organization’s best efforts to make IT ops self-serve,
Driving 50% Higher Efficiency with Voice Bots for one of the World’s Largest Insurance Brands
Automating end-to-end resolutions of routine policy and claims-related tasks help insurance companies save up to 80% of operational costs, as compared to fully manual customer servicing
Intelligent Virtual Assistant- The future of Marketing
The recent pandemic along with the evolution of new technologies, the internet, and mobile has accelerated the adoption of digital technologies. There is an exponential
Meet FLAX! – An Intelligent Virtual Assistant for ITSM Automation to Supercharge IT Support
Organizations today are scaling at a global level and this has led to expansion in their IT service ops. They are undeniably an integral part
Conversational AI-powered initiatives in AMC’s Asset management Companies
The increasing use of technology in everyday life is changing the way we request and receive information. It is because of contemporary technologies such as
Voice-enabled Intelligent Virtual Assistant: The Future of Chatbots
Hey Alexa, can you check the status of my order? Hi Alexa, can you please switch off the light? Good Morning Google, What’s happening in
4 Low-risk ways of adopting Conversational AI chatbots
Over recent years, the world has been rapidly travelling towards adopting cutting-edge technology to make business faster and better. The current pandemic has only gone
Are Intelligent Virtual Assistants required in the Gaming Industry?
Does the Gaming industry need ai powered chatbots or intelligent virtual assistants? The simple answer is Yes! The gaming industry may not be the pioneer
11 Must-haves for an Intelligent Virtual Assistant Platform in 2021
Intelligent virtual assistants or chatbots are currently the biggest use case for AI. And the pandemic has made them even more compelling given their use